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Mercure Warszawa Grand Hotel, Warsaw

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From79US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Krucza 28, Warsaw, Poland, 00-522

Mercure Warszawa Grand is a four-star hotel established in the 1950s, showcasing Socialist Realism architecture. It is situated in the heart of Warsaw, close to key attractions such as the Parliament and Łazienki Park. The hotel's location near ministries, embassies, and shopping areas enhances its significance as a premier accommodation choice in the city. Guests can explore local attractions conveniently from this central hub.

Location

Mercure Warszawa Grand is conveniently located 0.9 miles from Łazienki Park and key cultural sites. The main railway station and popular shopping streets like Nowy Świat are easily accessible via tram. Its central position allows guests to explore Warsaw's attractions within a short stroll.

Rooms

The hotel features 299 spacious rooms designed with wooden floors and bright red bedspreads. Each room comes equipped with modern conveniences, including air conditioning, free WiFi, and soundproof walls for guest comfort. Amenities also include a minibar and tea/coffee making facilities. Some units offer a sitting area and views of the city, with the suite options featuring more extensive living spaces.

Eat & Drink

The hotel's breakfast brasserie serves an extensive buffet showcasing local hams, cheeses, pastries, and fruits. The Winestone restaurant provides a wide array of wines accompanied by delicious dishes, including typical Polish fare like Tripe and Sour Rye Soup. There are also quick and flavorful dishes available, with a dedicated section for cooking on the plancha.

Leisure & Business

Guests have access to a fitness center, steam room, and sauna, enhancing their leisure experience. A business center equipped with printers supports those traveling for work. The hotel's friendly staff are committed to providing a high standard of service to ensure a pleasant stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Double Room
Max:
2 persons
22 m² 
Bed options:
2 Single beds
Shower
Heating
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Deluxe Queen Suite
Max:
2 persons
50 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Double Room
Max:
2 persons
26 m² 
Bed options:
2 Single beds
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Warsaw1700 ft
Airports
Warsaw Frederic Chopin (WAW) 5.7 mi
Warsaw Modlin (WMI) 24.5 mi
Train
Warszawa Śródmieście Railway Station2700 ft
Warszawa Powiśle Railway Station3000 ft
Metro stations
Centrum2300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Pet amenities available
  • Room service
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Board games
  • Children's menu
  • Children's play area
  • Kids club

Spa & Leisure

  • Casino
  • Steam room

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Krucza 28, Warsaw, Poland, 00-522
Map view
street view
Krucza 28, Warsaw, Poland, 00-522
Nearby
Church
St. Alexander's Church
1400 ft
Restaurants
Uki Green
400 ft
Ul. Krucza 23/31
Krucza 23 Cafe
300 ft
ul. Krucza 23 W lecie na chodniku ustawiony jest mały ogrodek
Steakownia
300 ft
Krucza 23/31
Hoza
700 ft
ul. Hoza 25A
Soul Kitchen
1400 ft
18A Nowogrodzka
Warszawa Kulturalna
600 ft
Ul. Zurawia 6/12
Kongresowka
600 ft
Krucza 16/22

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
varied dining options
convenient location
unprepared for extreme weather
instances of rudeness
7.6/10
Very good
Rooms
7.8
Location
8.3
Service
7.3
Dining
7.2
Guest reviews
7.6/10
based on 12 review
8.6
8.6/10based on 5171 review
Scott
United States of America, March  2024
7.2/10

I had a pleasant stay overall. The room was clean and spacious, and the bed and bathroom were comfortable. However, the room could use some updating. The service was mostly helpful, but there were some issues with heating. The location was convenient for dining options and shopping, but it might not be ideal for those wanting to be near the Old Town. The dining experience was good but with limited breakfast choices.

Rooms
8.0
The room I stayed in was clean and spacious, offering a nice view of the town. The bed and bathroom were comfortable.
Service
7.0
The staff was mostly helpful, although there were heating issues in the room. They seemed overwhelmed at times but still tried to assist.
Location
7.0
The hotel is situated in a very lively area, close to a large shopping mall and not far from the Central Station. It's good for access to restaurants and shopping, but it's not very close to the Old Town.
Dining
7.0
The dining experience was decent, with a good variety of options, but the breakfast choices were a bit limited for the price.
Facilities
7.0
The hotel facilities were adequate, offering standard amenities for a comfortable stay.
Stephen
United Kingdom, March  2024
7.2/10

The hotel is in a good location, close to the city center and walking distance to many shops and restaurants. The rooms were not fully prepared for extreme weather conditions outside but offer a king-sized bed. The service was accommodating overall, although there were instances of rudeness. The dining options were varied, with good quality and homemade products available at a reasonable price. The facilities were satisfactory, offering necessary amenities.

Rooms
7.0
The rooms, with a large shower enclosure and a king-sized bed, were not fully prepared for the abnormally cold weather conditions outside.
Service
6.0
The service was generally accommodating, although there were some instances of rudeness and unhelpfulness.
Location
8.0
The hotel is conveniently located, with easy access to the city center, old town, shops, and restaurants.
Dining
8.0
The dining experience offered good quality and varied options, with homemade products available.
Facilities
7.0
The facilities provided all the necessary amenities, making the stay comfortable.
varied dining options
unprepared for extreme weather
Charles
United Kingdom, February  2024
9.0/10

During our 4 nights visit at the hotel at 3:30pm after a flight, we had a great view on the skyscrapers which exceeded my expectations. The service provided by the very professional staff was incredibly friendly and helpful. The location is really strategic and not noisy for stay, being quite close to the central station and city centre. The dining experience was amazing, with a good combination of healthy fruits, juices, and assorted breads. The facilities were top-notch, and the only downside was the expensive dining options.

Rooms
9.0
The rooms had a great view on the skyscrapers and exceeded my expectations.
Service
9.0
The service is really friendly and helpful by the very professional staff.
Location
9.0
The hotel is really strategic and not noisy for stay, quite close to central station and city centre.
Dining
9.0
The dining experience is amazing, with a good combination of healthy fruits, juices, and assorted breads.
Facilities
9.0
The facilities are top-notch.
great view
expensive dining
Frederic
United States of America, January  2024
7.4/10

My stay at the hotel was pleasant overall. The rooms were quiet, clean, and comfortable, although they felt a bit cold at times. The service was friendly and helpful, but there were some issues with explaining things clearly. The location was good, near cocktail bars and restaurants, though slightly far from the center. The dining experience was amazing with a good variety of fruits and breads, but it was on the expensive side.

Rooms
8.0
The rooms were very quiet, clean, and comfortable, although they felt a bit cold at times due to the building's layout.
Service
7.0
The staff was friendly and helpful, but there were difficulties in explaining things clearly, which was a bit frustrating.
Location
7.0
The hotel is in a good area near many cocktail bars and restaurants, but it's a bit far from the center of activities.
Dining
8.0
The dining experience was amazing, offering a good combination of healthy options, but it was on the pricey side for Polish standards.
Facilities
7.0
The facilities were generally good, although some areas like the in-shower unit needed replacing.
Jennifer
United States of America, December  2023
9.0/10

My stay at Mercure Grand was fantastic! The rooms were very spacious, perfect for two couples, and had a lovely bath. The service was top-notch, with professional and friendly staff offering a wide range of amenities. The location was excellent, surrounded by cocktail bars, restaurants, and near the Centrum Metro station. The dining experience was outstanding, especially for meat lovers. Overall, a great value for money choice with some minor room for improvement.

Rooms
9.0
The rooms were very spacious and accommodating for two couples, and the bath was a nice touch.
Service
9.0
The service at Mercure Grand was exceptional, with attentive and welcoming staff offering various amenities including room service, dry cleaning, and airport shuttle.
Location
9.0
The location was superb, situated in a vibrant area close to cocktail bars, restaurants, and the Centrum Metro station.
Dining
9.0
The dining options were diverse and outstanding, catering to different tastes, especially for meat lovers.
Facilities
The hotel had all the necessary facilities for a comfortable stay, making it a convenient choice for travelers.
James
United Kingdom, November  2023
7.6/10

The hotel is located close to most of the Warsaw attractions, offering a good 15-minute brisk walk to the old town. The rooms, though requiring some maintenance and better cleaning, provide a highlighted 'city view,' and the service, while wonderfully friendly, had some small issues like coming in without knocking. The dining experience had limited breakfast options but the location, near the center of Warsaw, and the facilities were great.

Rooms
7.0
The rooms offer a nice city view but need a little maintenance and better cleaning.
Service
8.0
The staff was wonderfully friendly and helpful, although there were small issues like entering the room without knocking.
Location
9.0
The hotel is wonderfully located near the center of Warsaw, offering easy access to most attractions and a brisk walk to the old town.
Dining
6.0
The breakfast options were limited, but the dining experience was decent overall.
Facilities
8.0
The facilities were great, adding to the overall convenience of the stay.
Great location
Room maintenance
Percy
United Kingdom, November  2023
6.6/10

Although the room was tiny and not well-designed, being a non-smoker made the experience less enjoyable, especially with the view overlooking a busy street. The service was acceptable, with friendly and helpful staff at the reception despite needing more training. The location was very good, close to key city points, but missed a wake-up call. The dining experience was a mix of very good and disappointing, depending on the occasion. Overall, a decent stay with some room for improvement.

Rooms
5.0
The room, although tiny and not well-designed, offered an okay experience.
Service
7.0
Despite needing more training, the service was acceptable with friendly and helpful staff.
Location
8.0
The hotel's location was very good, being close to the city's main points, but missed a wake-up call request.
Dining
6.0
The dining experience was a mix of very good and disappointing depending on the occasion.
Facilities
Facilities were decent and met basic needs.
Steven
United States of America, September  2023
7.6/10

My stay at the hotel was a mixed experience. The rooms were comfortable and clean, with plenty of space and great sound isolation for some relaxation. The location was convenient and close to transportation and dining options. However, the service, although professional, seemed overwhelmed and took extra time to address issues. The dining experience, while offering a good variety, felt a bit rushed with items being cleared too quickly.

Rooms
8.0
The rooms were spacious, clean, and well-maintained, providing daily mineral water and located in a prime spot near various amenities.
Service
7.0
The staff went above and beyond but appeared to be under considerable pressure due to a high volume of guests, needing more time to manage situations effectively.
Location
8.0
The hotel's location was overall good, though a bit complicated for dog owners. It offered spacious rooms in the heart of the city, making it convenient for exploration.
Dining
7.0
The dining experience was decent, with a wide selection and helpful staff, although the service felt hurried at times, especially during breakfast.
Facilities
8.0
The hotel offers various facilities like room service, dry cleaning, and laundry services, enhancing the overall stay.
clean
understaffed
Lisa
United States of America, August  2023
6.2/10

My stay at the hotel was a mix of positives and negatives. The rooms were very spacious and warm, equipped with everything needed for a comfortable stay, although the prices displayed were different from what was charged. The service was a letdown as some staff members were rude and unfriendly. The location was good but not perfect, close to restaurants and attractions. The dining experience was lacking variety and not worth the additional cost. Despite these issues, the facilities were satisfactory.

Rooms
8.0
I was impressed by the very spacious and warm room with nice furniture and interior design. It was clean, big, and comfortable, providing a pleasant stay.
Service
5.0
The service was a bit disappointing as some staff members were extremely nervous and unfriendly. Additionally, they charged a different price than what was listed on Booking.
Location
7.0
The hotel's location was good, close to various restaurants and city attractions, making it convenient despite not being perfect.
Dining
5.0
The dining experience was below average with limited breakfast options at an additional cost, not offering the best value for money.
Facilities
7.0
The hotel's facilities were satisfactory, providing the essential amenities without any standout features.
Irene
United Kingdom, July  2023
8.2/10

The hotel surprised me with its outstanding room condition and convenient location. The service was attentive and accommodating, despite a minor temperature issue during cooler seasons. The dining offerings were diverse, though occasionally bustling. Overall, a satisfying stay with some room for improvement.

Rooms
8.0
The rooms were extremely nice and well-maintained, albeit smaller than expected in comparison to other double rooms.
Service
7.0
The staff went above and beyond, providing helpful services like lending adapters and assisting with sending postcards. Occasionally, the temperature control may be suboptimal during colder months.
Location
9.0
I was pleasantly surprised by the central yet quiet neighborhood location, allowing easy access to all the attractions I wanted to visit in Warsaw.
Dining
8.0
The dining experience offered a wide array of options, including an omelet station and a juicer for fresh juices. However, it could get busy at times.
Facilities
9.0
Rachel
United States of America, May  2023
7.6/10

My stay at the hotel was absolutely lovely. The rooms were large, comfortable, and filled with natural light, making them a peaceful retreat. While the air conditioning could use some upgrades, the overall experience was delightful. The service was nice and the staff extremely helpful, although they seemed overwhelmed during busy times. The location exceeded my expectations, being conveniently close to major attractions and well-connected for easy travel. The dining options were good, with a decent variety of choices, although some dishes tasted somewhat artificial. Overall, a great stay with some minor areas for improvement.

Rooms
8.0
The rooms were spacious, well-appointed, and quiet.
Service
7.0
The service was nice, and the staff was lovely and helpful.
Location
9.0
The hotel's location was superb, close to major attractions and well-connected by public transport.
Dining
6.0
The dining experience offered a wide range of choices, although some dishes tasted synthetic.
Facilities
The facilities were good overall, with everything needed for a comfortable stay.
Lionel
United Kingdom, April  2023
8.2/10

The hotel offers a gorgeous room with daily complimentary water bottles and a prime location close to the railway station and underground. The service was exceptional, going above and beyond to assist guests. The location is excellent with popular attractions within walking distance, but a tad complicated for dog owners. The dining experience offers traditional Polish cuisine and good standards, although it can be slightly busy. Overall, a pleasant stay with some minor room size issues.

Rooms
8.0
The room, though smaller than expected, was still lovely and clean with all necessary amenities.
Service
9.0
The staff was incredibly nice and attentive, making sure to address any concerns promptly.
Location
9.0
The hotel's location is superb, with plenty of cafes and restaurants nearby and close to the central station.
Dining
7.0
The dining experience provided delicious traditional Polish dishes, although it could get a bit hectic during busier times.
Facilities
8.0
The hotel offers a range of facilities from room service to laundry, ensuring a comfortable stay.
clean
small rooms
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Rooms and Guests2 Guest, 1 Room