Mercure Warszawa Grand, Warsaw
About the Hotel
The Mercure Warszawa Grand is a four-star hotel located in the heart of Warsaw, seamlessly blending modern amenities with historical significance. Opened in 1957, it was originally designed to accommodate governmental dignitaries. Its prestigious location on Krucza Street places it surrounded by ministries, embassies, and premium shopping destinations. The hotel's design features a severe grey stone exterior, a reflection of the Socialist Realism style, while its lobby showcases a model of the iconic Polish Syrena car.
Location
Mercure Warszawa Grand is strategically located just 1.5 km from Lazienki Park and the National Museum, making it ideal for exploring local attractions. The main railway station and the Palace of Culture and Science are within easy reach, enhancing connectivity for travelers. Public transport, including trams, provides convenient access to various parts of the city, allowing guests to navigate Warsaw effortlessly. The hotel is also situated close to popular shopping streets like Nowy Świat.
Rooms
The hotel offers 299 spacious rooms, all featuring wooden floors and bright red bedspreads. Each room is equipped with air conditioning, free WiFi, 24-hour room service, and soundproof walls for guest comfort. The semi-open-plan bathrooms include bathtubs and underfloor heating, enhancing the overall guest experience. Additional amenities such as a minibar, tea and coffee making facilities, and flat-screen TVs provide convenience for visitors.
Eat & Drink
A brasserie within the hotel serves an extensive buffet breakfast that includes local hams, cheeses, pastries, and fruits. The Winestone restaurant offers a distinctive dining experience with a wide selection of international wines and dishes served on wooden boards. The menu also features Polish specialties, including Tripe and Sour Rye Soup, providing a taste of regional cuisine. Guests can enjoy quick dishes prepared on the plancha, combining quality with efficiency.
Leisure & Business
For leisure, the hotel features a fitness centre, steam room, and sauna, catering to wellness enthusiasts. Business travelers can benefit from a dedicated business centre equipped with printers and other essential services. Additionally, dry cleaning and laundry services, along with an attentive and friendly team, contribute to a positive experience for guests. Various extras complete the hotel's offerings, ensuring that both leisure and business needs are met.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
- Children's menu
- Children's play area
- Kids club
Spa & Leisure
- Casino
- Steam room
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a pleasant stay overall. The room was clean and spacious, and the bed and bathroom were comfortable. However, the room could use some updating. The service was mostly helpful, but there were some issues with heating. The location was convenient for dining options and shopping, but it might not be ideal for those wanting to be near the Old Town. The dining experience was good but with limited breakfast choices.
The hotel is in a good location, close to the city center and walking distance to many shops and restaurants. The rooms were not fully prepared for extreme weather conditions outside but offer a king-sized bed. The service was accommodating overall, although there were instances of rudeness. The dining options were varied, with good quality and homemade products available at a reasonable price. The facilities were satisfactory, offering necessary amenities.
During our 4 nights visit at the hotel at 3:30pm after a flight, we had a great view on the skyscrapers which exceeded my expectations. The service provided by the very professional staff was incredibly friendly and helpful. The location is really strategic and not noisy for stay, being quite close to the central station and city centre. The dining experience was amazing, with a good combination of healthy fruits, juices, and assorted breads. The facilities were top-notch, and the only downside was the expensive dining options.
My stay at the hotel was pleasant overall. The rooms were quiet, clean, and comfortable, although they felt a bit cold at times. The service was friendly and helpful, but there were some issues with explaining things clearly. The location was good, near cocktail bars and restaurants, though slightly far from the center. The dining experience was amazing with a good variety of fruits and breads, but it was on the expensive side.
My stay at Mercure Grand was fantastic! The rooms were very spacious, perfect for two couples, and had a lovely bath. The service was top-notch, with professional and friendly staff offering a wide range of amenities. The location was excellent, surrounded by cocktail bars, restaurants, and near the Centrum Metro station. The dining experience was outstanding, especially for meat lovers. Overall, a great value for money choice with some minor room for improvement.
The hotel is located close to most of the Warsaw attractions, offering a good 15-minute brisk walk to the old town. The rooms, though requiring some maintenance and better cleaning, provide a highlighted 'city view,' and the service, while wonderfully friendly, had some small issues like coming in without knocking. The dining experience had limited breakfast options but the location, near the center of Warsaw, and the facilities were great.
Although the room was tiny and not well-designed, being a non-smoker made the experience less enjoyable, especially with the view overlooking a busy street. The service was acceptable, with friendly and helpful staff at the reception despite needing more training. The location was very good, close to key city points, but missed a wake-up call. The dining experience was a mix of very good and disappointing, depending on the occasion. Overall, a decent stay with some room for improvement.
My stay at the hotel was a mixed experience. The rooms were comfortable and clean, with plenty of space and great sound isolation for some relaxation. The location was convenient and close to transportation and dining options. However, the service, although professional, seemed overwhelmed and took extra time to address issues. The dining experience, while offering a good variety, felt a bit rushed with items being cleared too quickly.
My stay at the hotel was a mix of positives and negatives. The rooms were very spacious and warm, equipped with everything needed for a comfortable stay, although the prices displayed were different from what was charged. The service was a letdown as some staff members were rude and unfriendly. The location was good but not perfect, close to restaurants and attractions. The dining experience was lacking variety and not worth the additional cost. Despite these issues, the facilities were satisfactory.
The hotel surprised me with its outstanding room condition and convenient location. The service was attentive and accommodating, despite a minor temperature issue during cooler seasons. The dining offerings were diverse, though occasionally bustling. Overall, a satisfying stay with some room for improvement.
My stay at the hotel was absolutely lovely. The rooms were large, comfortable, and filled with natural light, making them a peaceful retreat. While the air conditioning could use some upgrades, the overall experience was delightful. The service was nice and the staff extremely helpful, although they seemed overwhelmed during busy times. The location exceeded my expectations, being conveniently close to major attractions and well-connected for easy travel. The dining options were good, with a decent variety of choices, although some dishes tasted somewhat artificial. Overall, a great stay with some minor areas for improvement.
The hotel offers a gorgeous room with daily complimentary water bottles and a prime location close to the railway station and underground. The service was exceptional, going above and beyond to assist guests. The location is excellent with popular attractions within walking distance, but a tad complicated for dog owners. The dining experience offers traditional Polish cuisine and good standards, although it can be slightly busy. Overall, a pleasant stay with some minor room size issues.
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